Skip to main content

It’s About Them: 4.2 Listening vs. Hearing

It’s About Them
4.2 Listening vs. Hearing
    • Notifications
    • Privacy
  • Project HomeCharting Your First Semester
  • Projects
  • Learn more about Manifold

Notes

Show the following:

  • Annotations
  • Resources
Search within:

Adjust appearance:

  • font
    Font style
  • color scheme
  • Margins
table of contents
  1. Cover
  2. Title Page
  3. Copyright
  4. Table Of Contents
  5. Preface
  6. What Is an Open Textbook?
  7. Chapter 1: Why Public Speaking Matters Today
    1. 1.1 Public Speaking in the Twenty-First Century
    2. 1.2 Why Is Public Speaking Important?
    3. 1.3 The Process of Public Speaking
  8. Chapter 2: Building Confidence
    1. 2.1 What is Communication Apprehension?
    2. 2.2 Classifying PSA
    3. 2.3 Learning Confidence
  9. Chapter 3: Audience Analysis
    1. 3.1 What Is Audience Analysis? Why Conduct It?
    2. 3.2 Why Conduct an Audience Analysis?
    3. 3.3 Three Types of Audience Analysis
    4. 3.4 Conducting Audience Analysis
    5. 3.5 Using Your Audience Analysis
  10. Chapter 4: The Importance of Listening
    1. 4.1 Importance of Listening
    2. 4.2 Listening vs. Hearing
    3. 4.3 Listening Styles
    4. 4.4 Why Listening Is Difficult
    5. 4.5 Stages of Listening
    6. 4.6 Listening Critically
  11. Chapter 5: Ethics
    1. 5.1 The Ethics Pyramid
    2. 5.2 Ethics in Public Speaking
    3. 5.3 Free Speech
    4. 5.4 Mass Communication and Ethics
  12. Chapter 6: Researching Your Speech
    1. 6.1 Beginning the Research Process
    2. 6.2 What Is Research?
    3. 6.3 Developing a Research Strategy
    4. 6.4 Citing Sources
  13. Chapter 7: Supporting Ideas and Building Arguments
    1. 7.1 Crafting Supporting Ideas
    2. 7.2 Using Research as Support
    3. 7.3 Exploring Types of Support
    4. 7.4 Using Support and Creating Arguments
  14. Chapter 8: Organizing and Outlining
    1. 8.1 Why is Organizing and Outlining Important
    2. 8.2 The Topic, General Purpose, Specific Purpose, and Thesis
    3. 8.3 Organizational Patterns of Arrangement for Informative Speeches
    4. 8.4 Outlining Your Speech
  15. Chapter 9: Delivery
    1. 9.1 The Importance of Delivery
    2. 9.2 Methods of Speech Delivery
    3. 9.3 Preparing for Your Delivery
    4. 9.4 Practicing Your Delivery
    5. 9.5 What to Do When Delivering Your Speech
  16. Chapter 10: Introductions and Conclusions
    1. 10.1 Introductions
    2. 10.2 Conclusions
  17. Chapter 11: Language
    1. 11.1 What Language Is and Does
    2. 11.2 Standards for Language in Public
    3. 11.3 Using Effective Language in Public Speaking
  18. Chapter 12: Presentation Aids
    1. 12.1 What Are Presentation Aids?
    2. 12.2 Functions of Presentation Aids
    3. 12.3 Types of Presentation Aids
    4. 12.4 Using Presentation Slides
    5. 12.5 Low-Tech Presentation Aids
  19. Chapter 13 Informative Speaking
    1. 13.1 What is an Informative Speech?
    2. 13.2 Types of Informative Speeches
    3. 13.3 Guidelines for Informative Speech Topic Selection and Preparation
    4. 13.4 Sample Informative Speeches and Speech Outlines
  20. Chapter 14: Persuasive Speaking
    1. 14.1 Why Persuade?
    2. 14.2 A Definition of Persuasion
    3. 14.3 Why is Persuasion Hard?
    4. 14.4 Traditional Views of Persuasion
    5. 14.5 Constructing a Persuasive Speech
    6. 14.6 Sample Persuasive Speech Outlines
  21. Chapter 15: Special Occasion Speaking
    1. 15.1 Understanding Special Occasion Speaking
    2. 15.2 Types of Special Occasion Speeches
    3. 15.3 Special Occasion Language
    4. 15.4 Special Occasion Delivery
    5. 15.5 Sample Special Occasion Speech Outline
  22. Chapter 16: Online Public Speaking
    1. 16.1 Online Public Speaking
  23. About the Contributors
  24. Adaptations
  25. Glossary
  26. Appendix A: Checklist for Accessibility

4.2 Listening vs. Hearing

Hearing is an accidental and automatic brain response to sound that requires no effort. We are surrounded by sounds most of the time. For example, we are accustomed to the sounds of airplanes, lawn mowers, furnace blowers, the rattling of pots and pans, and so on. We hear those incidental sounds, and unless we have a reason to do otherwise, we train ourselves to ignore them. We learn to filter out sounds that mean little to us, just as we choose to hear our ringing cell phones and other sounds that are more important to us. Hearing is also an innate ability that people have unless they are hard of hearing (e.g., deaf).

Figure 4.1 Hearing vs. Listening

HearingListening
AccidentalFocused
InvoluntaryVoluntary
EffortlessIntentional
Innate skillLearned skill

Listening, on the other hand, is purposeful and focused rather than accidental. As a result, it requires motivation and effort. Listening, at its best, is active, focused, concentrated attention for the purpose of understanding the meanings expressed by a speaker. We do not always listen at our best, not everyone has an ability to listen, and individuals vary in their listening skills. Listening is a communication skill that is acquired through accumulated experiences. Later in this chapter, we will examine some of the reasons why and some strategies for becoming more active critical listeners.

Benefits of Listening

Listening should not be taken for granted. Before the invention of writing, people conveyed virtually all knowledge through some combination of showing and telling. Elders recited tribal histories to attentive audiences. Listeners received religious teachings enthusiastically. Myths, legends, folktales, and stories for entertainment survived only because audiences were eager to listen. Nowadays, however, you can gain information and entertainment through reading and electronic recordings rather than through real-time listening. If you become distracted and let your attention wander, you can go back and replay a recording. Despite that fact, you can still gain at least four compelling benefits by becoming more active and competent at real-time listening.

You Become a Better Student

Think about your college classes. You spend the majority of the class time listening to your instructors’ lectures and your classmates’ discussions. When you focus on the material presented in a classroom, you will be able to identify not only the words used in a lecture but also their emphasis and their more complex meanings. You will take better notes, and you will more accurately remember the instructor’s claims, information, and conclusions. Many times, instructors give verbal cues about what information is important, specific expectations about assignments, and even what material is likely to be on an exam, so careful listening can be beneficial. Research shows that students who develop better listening skills are more likely to feel confident, comfortable, and prepared to succeed in school. (Waterford, 2020)

You Can Build Strong Personal Relationships

Listening is important in initiating, developing, maintaining, and strengthening relationships. When you give your best attention to people expressing thoughts and experiences that are important to them, those individuals are likely to see you as someone who cares about their well-being. This fact is especially true when you give your attention only and refrain from interjecting opinions, judgments, and advice. Research shows that when a speaker perceives you as a good listener, they feel more supported (Trees, 2000) and satisfied about the relationship (Bodie & Fitch-Hauser, 2010), and listening helps form positive impressions (Bodie et al., 2010). When you listen well to others, you reveal yourself as being curious and interested in people and events. In addition, your ability to understand the meanings of what you hear will make you a more knowledgeable and thoughtful person.

You Can Build a Successful Career

There are countless professional benefits that a good listening skill can bring. Effective listening enables gathering important information for decision-making and work productivity. Further listening is integral to building trust with customers, reducing misunderstandings and preventing conflicts with your supervisors, and developing positive relationships with your coworkers. No matter what occupation or position at work you have, listening is one of the most important communication skills that individuals need to have to successfully execute their work and develop a career.

You Can Become a Better Public Speaker

When you listen well to others, you start to pick up more on the stylistic components related to how people form arguments and present information. As a result, you have the ability to analyze what you think works and doesn’t work in others’ speeches, which can help you transform your speeches in the process. For example, really paying attention to how others cite sources orally during their speeches may give you ideas about how to more effectively cite sources in your presentation.

Annotate

Next chapter
4.3 Listening Styles
PreviousNext
Presenting and Public Speaking
It’s About Them: Public Speaking in the 21st Century Copyright © 2022 by LOUIS: The Louisiana Library Network is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted
Powered by Manifold Scholarship. Learn more at
Opens in new tab or windowmanifoldapp.org